Poké Vendor is operated by Leon Slabbert, an individual trading as Poké Vendor, at The Aviary Building, 60 Glenwood Road, Lynnwood Glen, Pretoria, Gauteng, 0081. Contact info@pokevendor.co.za or 063 252 5587 about privacy requests.
Information we collect
Depending on how you use the site, we may receive your name, contact details, delivery and billing address, order and payment status, offer details, enquiry messages and communications with us. The website may also collect technical information such as IP address, browser and device details, and essential cookies. If you choose to create an account later, we’ll store the information needed to manage it.
Why we use it
We use information to answer enquiries and offers, process and deliver orders, provide customer support, handle returns and complaints, maintain website security, keep necessary business records and meet legal obligations. We’ll send marketing only where permitted and provide an opt-out.
Payments and service providers
Checkout payments will be processed by our chosen payment provider. We receive transaction status and details needed to manage orders and do not intend to store full card numbers on the website. We share necessary delivery details with the courier. Hosting, website, email and security providers may process information to operate the store. We will update this page when a payment provider is connected.
Cookies, storage and rights
Essential cookies keep the cart and checkout working. If we add optional analytics or advertising cookies, we’ll explain them and request any consent required by law. We restrict access to customer information, use reasonable security measures and keep records only as long as needed for these purposes or legal requirements. Some service providers may store or access information outside South Africa; where applicable, we’ll use appropriate safeguards.
You may request access to, correction or deletion of your personal information, or object to certain processing, subject to applicable law. Email info@pokevendor.co.za. You may also complain to South Africa’s Information Regulator. We’ll update this page if our practices change materially.